Yes, our company has WSIB and is fully bonded and insured.

Yes, many of our clients provide us with the access code. Some clients choose to leave the key in the lock box. Some clients are using smart locks which can be opened remotely. There are also clients who provide the keys.

We accept  e-transfer, cheque or cash .We can provide an invoice upon the request. 

If you are not satisfied with the quality of cleaning, please contact our office within 24 hours : we will correct the cleaning within couple of days or we will offer a discount for the next cleaning visit.

We appreciate 2 days cancellation notice. If cleaning is canceled on the day of the scheduled visit than we would request $80.00 cancellation fee.

Depending on the size and type of the pet, we may require your presence for the first cleaning so our professionals may become acquainted with the pet.